Before you start working with software, you first have to install it on a computer or network. It's during the installation that users get the first impression of your product. Testing this process is very important and justifiably requires special attention and this paper explains how to organize this testing process.
Johanna Rothman is a management consultant and a regular StickyMinds.com and Better Software magazine columnist.
Steve Berczuk is an engineer and ScrumMaster at Humedica where he's helping to build next-generation SaaS-based clinical informatics applications.
Naomi Karten is a highly experienced speaker and seminar leader who draws from her psychology and IT backgrounds to help organizations improve customer satisfaction, manage change, and strengthen teamwork.
Lee Copeland has more than thirty years of experience in the field of software development and testing.
Lisa Crispin has worked as a tester on agile teams for the past ten years, and enjoys sharing her experiences via writing, presenting, teaching and participating in agile testing communities around the world.
Claire Moss has been testing software for 8 years. Although authoring a testing blog and articles are new for her, Claire has always had a passion for writing, which might be a strange trait for a Discrete mathematician.
